The Realtime Data panel in the GRIDSMART Client 6.4 does not show the realtime data correctly from Processors running versions prior to 6.4. Solution:  ...

The time sync feature of GRIDSMART 6.4 will not function correctly unless "Allow network access" is enabled in the Network panel of the Site Setti...

In very rare conditions (fewer than 1 in 100 restarts), a GS2 Processor running 6.3 and earlier, may fail to startup or restart properly, with the fan opera...

The Client can show a Processor in learning mode for an abnormally long time when you publish a change that sets the Processor date and/or time backward. De...

On rare occasions, you may receive a spurious Flash (Loss of Greens) alert. One such source of this error was resolved GRIDSMART 6.4. An additional sour...

Changes introduced in GRIDSMART 6.3 to better classify short-track u-turns created some false u-turn counts on left turns during congestion, where the exiti...

If an incorrect password is entered when authentication is required, the Client will report an "Unknown Error." If you encounter this, you will ne...

Description -  By design, if your OS does not shut down properly it will boot into a recovery mode. We have identified a situation that affects all GS2 Proc...

Description:  The GRIDSMART Client can hang while loading due to a corrupt configuration file in the Windows user profile. The user will see a grey bar acro...

Description: When running the GRIDSMART Client and viewing a flattened (virtual PTZ) view, the Client might crash.  Solution: We have found this problem...