Guides, Best Practices and Presentations 21

• 24.1 Quick Start Guide
• Gridsmart Software User Guide
• CUBIC ITS TERMS AND CONDITIONS
• Gridsmart Installation Best Practices
• GS3 and Bell Camera Installation Guide (2023)

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Video Resources 14

• GS3 Start Up Process
• Terminating and Testing the Gridsmart System with an M12 connector
• Installing the Antenna
• GRIDSMART Camera Connectivity
• Generating Reports From Your GRIDSMART System

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Changelog 61

• Firmware Update Notice
• Gridsmart Changelog 24.1 (September 2024)
• Gridsmart 23.2.5 Changelog (June 2024)
• GRIDSMART 23.2.4 Changelog
• GRIDSMART 23.2.3 Changelog

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Known Issues 66

• Notice - Mobile Apps for iOS and Android Devices No Longer Available
• Notice - Some features of Events file specification not implemented
• Issue: Excessive Log File Entries Causing GS3 to Become Unresponsive
• Issue - Time zone change can cause issues with reports and logging
• Issue: GRIDSMART App / Client loses sites when system hard drive is full

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Troubleshooting Resources 33

• Max length of Camera Cat5e/Cat6 cable run
• Duplicate site cards
• False calls at night
• Zone in recall or missing calls
• Changes appear as unpublished after Publish to Drive

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FAQs 68

• How to see diagnostics, phases, and calls
• How to see changes that have been published to a site
• How to Revert a site to a previous configuration
• How to Reset a Processor to its factory configuration
• How do you connect to a Processor?

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GRIDSMART Box FAQ 12

• What is the GRIDSMART Box and how does it work?
• How do I configure the Box?
• Can GRIDSMART distinguish bikes from motor vehicles?
• Do bikes in the box also activate any vehicle extension outputs assigned to the box?
• How does GRIDSMART discriminate bicyclists?

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Service Bulletins 7

• TSB10192023 - Unsupported Characters in Camera Names
• TSB05252016 - Installation of Antenna Adapter
• TSB08172023- GRIDSMART GS3 Integration with Genetec Security Center
• TSB01272017 - GROUNDING OF SHIELDED CAT5e
• TSB11142016 - GS2 Ground

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Tech Tips 5

• TS2 TestBox/CID setup with 2070 2A
• Installing SMCH
• Camera Cable, GS2 I/O Module and Network Access
• Troubleshooting Camera Connection
• Gridsmart App won't connect to sites

Terminology 50

• Alerts Module
• Allow Side Entry
• Auto Reports
• Counts Module
• Data Stick or Data Drive

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Archived 16

• Smartmount2025 - Fiber Termination Guide
• GRIDSMART GS2 Best Practices 2020
• Gridsmart Best Practices (2023)
• How To: Apply the AT&T 3G Sunset Patch
• SMK Junction box Replacement Instructions

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