FAQs
Frequently asked questions
If you would like GRIDSMART to review your site configuration, you can easily Export a site from the GRIDSMART Client and email it to GRIDSMART support as f...
Mon, 17 May, 2021 at 4:45 AM
You can manually import data if you've saved it from a Data Stick or Data Drive to your client computer, or if you're downloading it via the API to ...
Mon, 17 May, 2021 at 4:45 AM
Follow this simple Recommission procedure if you need to replace a non-functional GRIDSMART Processor. You will need the most recent configuration – i.e., t...
Mon, 17 May, 2021 at 4:45 AM
Disconnect the non-functioning camera(s) from the GRIDSMART Processor and then connect the replacement camera(s). Wait 4 minutes before proceeding.
O...
Mon, 17 May, 2021 at 4:45 AM
Power down the GRIDSMART Processor and replace the installed Option Card with one that matches the new Traffic Cabinet
Power up the processor, launch...
Mon, 17 May, 2021 at 4:45 AM
Setting up and using Alerts requires the Alerts Module.
Launch the GRIDSMART Client and click the Site Card for the site of interest.
Enter the Site...
Mon, 17 May, 2021 at 4:45 AM
Setting up and using Alerts requires the Alerts Module.
Launch the GRIDSMART Client and click the Site Card for the site of interest.
Enter the Site...
Mon, 17 May, 2021 at 4:45 AM
Setting up and using Auto Reports requires the Counts Module.
Launch the GRIDSMART Client and click the Site Card for the site of interest.
Enter th...
Mon, 17 May, 2021 at 4:45 AM
Before contacting either your distributor or GRIDSMART Customer Support, we suggest that you prepare as follows. If you can, please connect a Data Stick or ...
Mon, 17 May, 2021 at 4:45 AM
The following formats are supported - .pdf (Acrobat PDF) .xls (Excel 97-2003)
Mon, 17 May, 2021 at 4:45 AM