FAQs
Frequently asked questions
This functionality is no longer supported by sites with software version 19.3 or higher due to security changes. This capability is provided through the...
Mon, 17 May, 2021 at 4:48 AM
The front panel display relays a small but useful set of operational information, including current phases and calls when wired to the cabinet. Standar...
Mon, 17 May, 2021 at 4:48 AM
If you were experiencing issues with your site and requested that GRIDSMART review your site configuration, you will likely receive an email from GRIDSMART ...
Mon, 17 May, 2021 at 4:48 AM
1. Launch the GRIDSMART Client. On the Sites Homepage, select the Site Card for the site you want to change so that you are taken to the Site View Scree...
Mon, 17 May, 2021 at 4:48 AM
When mounted greater than 30ft high, the GRIDSMART Bell Camera can perform advanced detection at 95%+ accuracy to a distance of 7.5 times the mounting height...
Mon, 17 May, 2021 at 4:48 AM
GRIDSMART Speed Data This document describes how GRIDSMART computes and reports speed data as of GRIDSMART 6.4 (November 2016). Summary GRIDSMART comp...
Mon, 17 May, 2021 at 4:48 AM
For Processors with GRIDSMART version 19.3 and later: Connect to the WebUI and under the Modules tab browse the computer to locate the XML file and upload...
Mon, 17 May, 2021 at 4:48 AM
The below is the minimum and recommended specs for installing and using the GRIDSMART Client. RAM Minimum: 2 GB Recommended: 4 GB Recommended w/ Repo...
Mon, 17 May, 2021 at 4:48 AM
Use an EPM (Ethernet Protection Module), a Junction Box with built-in surge suppression, and proper grounding. Note that two of the three models of Junc...
Mon, 17 May, 2021 at 4:48 AM
Be sure you have read and understand the Firmware Update Notice and that you are familiar with the Front Panel behavior during an update on the GS2. If y...
Mon, 17 May, 2021 at 4:49 AM