Known Issues
Description: GRIDSMART GS2s that are updated to 22.1, after previously being updated to 21.12 from 21.3, will encounter a bug that prevents any camera conne...
Wed, 5 Oct, 2022 at 3:04 PM
Description: Environments using SolarWinds to monitor devices are not able to communicate with the SNMP service on the GS2. When adding a new node, the co...
Mon, 13 Jun, 2022 at 8:31 AM
Description: An issue has been identified where edited Pedestrian zones are not functioning properly until the Processor is Restarted. Workaround: ...
Mon, 13 Jun, 2022 at 8:30 AM
Description: When recommissioning a processor with a site configuration whose version doesn't match the software version of the processor, the client wi...
Mon, 13 Jun, 2022 at 8:39 AM
Description: When creating or updating a password for a local user account within the GRIDSMART Device Manager, certain special characters may prevent accou...
Fri, 29 Jul, 2022 at 12:34 PM
Description - Traditional Cameras may be detected as Fisheye cameras. End users will see this in the engine diagnostic window or possibly receive alerts t...
Mon, 17 May, 2021 at 4:47 AM
Description - If you’re replaying data and a configuration change was published during the hour that data was collected, zone states will not be correct st...
Mon, 17 May, 2021 at 4:47 AM
Description: When the Processor cannot communicate with a configured camera, the Processor will reboot the cameras in an attempt to recover the missing came...
Mon, 17 May, 2021 at 4:47 AM
Description - The GRIDSMART Client may show outputs as unassigned under the following conditions - User is running v6.8 Client and viewing a site from a pre...
Mon, 17 May, 2021 at 4:47 AM
Description - When using Replay on a site with multiple cameras, the Phases & Calls window does not show the complete set of phases and calls. If you’re...
Mon, 17 May, 2021 at 4:47 AM